Refund Policy

We offer a 14-day satisfaction guarantee on all new subscriptions. If you're not happy with ThunderBet for any reason, you can request a full refund within 14 days of your initial purchase.

To request a refund:

• • Contact our support team within 14 days of your purchase date
• • Refunds are processed back to your original payment method
• • Please allow 5-10 business days for the refund to appear

Our satisfaction guarantee is subject to fair use. The AI-powered Betting Assistant incurs real costs for each query processed. To ensure we can continue offering this guarantee to all customers:

• • Excessive AI usage may result in usage costs being deducted from your refund amount
• • This applies only to heavy Betting Assistant usage, not standard tool access
• • We reserve the right to deny refund requests that appear to be abuse of our guarantee

The vast majority of users will never be affected by this policy. It exists solely to prevent abuse of our generous refund terms.

After the 14-day guarantee period, all subscription charges are final and non-refundable. However, you can cancel your subscription at any time:

• • You will retain access to ThunderBet until the end of your current billing period
• • No further charges will be made to your payment method
• • You can resume your subscription anytime before the billing period ends

In the rare event of a billing error on our part, such as:

• • Duplicate charges for the same billing period
• • Being charged an incorrect amount
• • Being charged after cancellation was confirmed

Please contact our support team immediately. We will investigate and correct any verified billing errors, regardless of when they occurred.