Refund Policy
Our subscription and billing terms.
Last updated: December 18, 2025
All Sales Are Final
All subscription purchases are non-refundable. Please review our features and pricing carefully before subscribing.
1 No Refund Policy
ThunderBet operates on a no-refund policy. Once a subscription payment is processed, it is final and non-refundable.
We encourage you to:
- • Review our features and documentation thoroughly before subscribing
- • Take advantage of any free trial period to evaluate the service
- • Contact support with any questions before making a purchase
2 Trial Period
If you signed up for a free trial, you will not be charged until the trial period ends. You can cancel your subscription at any time during the trial period without being charged.
We recommend using the trial period to fully evaluate whether ThunderBet meets your needs, as no refunds will be issued once you are charged.
3 Cancellation
You may cancel your subscription at any time from your account settings or by contacting support. Upon cancellation:
- • You will retain access to ThunderBet until the end of your current billing period
- • No further charges will be made to your payment method
- • No refunds or credits will be provided for unused portions of your subscription
4 Billing Errors
In the rare event of a billing error on our part, such as:
- • Duplicate charges for the same billing period
- • Being charged an incorrect amount
- • Being charged after cancellation was confirmed
Please contact our support team immediately. We will investigate and correct any verified billing errors.
5 Policy Changes
We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of ThunderBet after any changes constitutes acceptance of the updated policy.
For billing inquiries or questions about this policy, please visit our Support Page or email us at support@thunderbet.ai.